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CMART operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). CMART is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, financial account numbers, payment card information, transaction details and payment confirmation.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, add to cart, wishlist, purchase, return, exchange or cancel and your past transactions.
Communications with us including customer support inquiries.
Device information including browser information, network connection, IP address and other identifiers.
Usage information including how and when you interact with or navigate the Services.
We may collect personal information from the following sources:
Directly from you when you create an account, visit or use the Services, communicate with us, or provide personal information.
Automatically through the Services using cookies and similar technologies.
From service providers that process information on our behalf.
From partners or other third parties.
Depending on how you interact with us, we may use personal information for the following purposes:
To process payments, fulfill orders, remember preferences, manage accounts, arrange shipping, facilitate returns or exchanges, and create a personalized shopping experience.
To send promotional emails, messages, and show relevant advertisements based on your activity.
To authenticate accounts, detect fraud, investigate suspicious activity and maintain a secure shopping experience.
To provide customer support and respond to inquiries.
To comply with legal obligations, enforce policies, and respond to government or legal requests.
We may disclose personal information:
With Shopify, vendors, and service providers (payment processing, analytics, shipping, IT support).
With business and marketing partners for advertising and promotional purposes.
When you direct or consent to sharing information (for example for shipping or social integrations).
With affiliates or companies within our corporate group.
In connection with mergers, acquisitions, legal obligations, or policy enforcement.
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information may be transmitted to Shopify and other third parties located in different countries.
Shopify may also process data for enhanced features such as personalized advertising.
For more details, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
The Services may include links to third-party websites. CMART is not responsible for the privacy or security of these external websites.
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
No security system is completely secure. We retain personal information only as long as necessary to:
Maintain your account
Provide Services
Comply with legal obligations
Resolve disputes
Enforce our policies
Depending on your location, you may have rights including:
Right to access personal information
Right to delete personal information
Right to correct inaccurate data
Right to receive a copy of your data
Right to manage marketing communication preferences
You can exercise these rights by contacting us through the details provided on the website.
We may verify your identity before processing such requests.
If you have complaints regarding how CMART processes your personal information, please contact us using the contact details on our website. You may also lodge a complaint with your local data protection authority.
Your personal information may be stored or processed outside your country. Where required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated policy will be posted on this page with the revised “Last Updated” date.